FAQs

Registration

• Registrations will only be accepted and processed when payment, or an approved government purchase order, is included. 
• Registrations, or changes to registrations, will not be accepted over the phone as this does not provide an accurate record of the request. Contact Registrar Cherrika Gordon at cgordon@iedconline.org.
• To be included in the Attendees List, registrations must be received no later than May 19, 2023.
• To register by mail, submit this form for U.S. Rates or this form for Canadian Rates and send payment to: 

  IEDC, P.O. Box 719219, Philadelphia, PA 19171-9219. Fax form and copy of purchase order to: (202) 223-4745

Payment Policy

• All payments sent to the IEDC office must be received by May 19, 2023 or registrants will be required to resolve unpaid balances onsite (excluding those with government purchase orders). 
• Conference attendees with a balance due will be required to remit payment before being admitted to the conference, with the exception of those attendees paying by government purchase order. 
• If a copy of your purchase order was not forwarded to IEDC, please present it at the onsite registration desk. 

Cancellation, Refunds and No-Show Policy

• Substitutions cannot be made after May 19, 2023. 
• There will be no refunds or credits for cancellations after May 26, 2023. 
• All cancellation requests must be in writing and can be emailed or sent to IEDC. Contact Registrar Cherrika Gordon at cgordon@iedconline.org.
• All registered attendees canceling their registration will be charged a $95 processing fee, regardless of when the written cancellation notice was received. 
• Cancellation requests received by IEDC prior to close of business on Friday, May 26, 2023 will have their registration fees refunded or credited to a future IEDC event, less the $95 processing fee. 
• A registrant who does not submit a written cancellation, or attend the conference, is considered a “No Show”. No-Shows are not eligible for refunds or credits, and are still liable for outstanding balances.

Accommodations

• If you require accessibility accommodations, please contact cmerritt@iedconline.org and your message will be returned in 48 business hours.